I just saved a bundle on my car insurance. Yeah, Because GEICO F'ed up!
Insurance companies are hard enough to deal with just starting a policy. BUT, the real frustration begins when you want to make a simple change to your policy. Like...let's say the address. This week we tried to do just that and the huge can of worms that it opened could only be combated with an equally sized can of fresh, wup-ass. Here is the (abridged) conversation.
Dan: Change the address on our policy.
GEICO: Well, we will have to start a new policy for that.
Dan: Don't start a new policy just change the address so that the bills get mailed to the right place.
GEICO: Will the cars be at this new address?
Dan: No
GEICO:Are you sure?
Dan: Yes
GEICO: Because if you have the cars at the old address they might not be covered.
Dan: Isn't that the point of insurance?
GEICO: Yes, but you may have to pay more money if the address is changed because the rates are decided bylocation.
Dan: Don't change the location, just the mailing address.
GEICO: For both cars?
Dan: Yes
GEICO: OK, Done. You will now receive all communications at your new address. It will not change your bill or policy.
Dan: OK, thank you.
GEICO: Miss? Why do you have so much collision insurance on an old car? That car will only be worth $1000 and you have $3000 worth of insurance. Its old. Your over paying.
Dan: My car is not worth only $1000!! It has low milage, a new paint job...Why would you say that?
GEICO: Also I see you don't have glass coverage on the account. Why?
Dan: We don'thave glass coverage?
GEICO:It says you waved it.
Dan: Why would I have $2000 extra in collision coverage and waive the glass coverage on my car and on our otehr car, a brand new truck?
GEICO: I don't know ma'am.
Dan: Can we add that?
GEICO: Oh, we will have to start a whole new policy to do that.
Dan: Goodbye (rattlesnake noise in background)
Aftermath: A bill arrives 3 days later for an additional cost for changing the cars address. We have no glass coverage on either car. And from now on we will both go out of the way to kill Gekkos.
Can we trust anyone anymore? Does common sense have a place in the human brain anymore? Stop asking me for money that I don't even owe you and start providing me a service with service.
posted by janello at 1:06 PM
4 Comments:
Sounds like you are trying to rip off Geico and as a result my car insurance rates will be raised too. Be honest and pay up buddy.
Rip off Geico my ass. The difference in cost to the new address is $4. Maybe you should take your foot off the pedal, and look around a bit when you drive, that should keep you rates from going up quicker than my $4 difference. Stop buying into the hype.
Buying into the hype? Are you kidding me? Have you ever taken the time to ask them why your rates change with a change in address? If not, I'll let you know why...Different zip codes have higher rates of theft and accidents. So if your car was previously "addressed" at an area of low crime and low accidents and then you change your address to Brooklyn (high crime, etc), then your rates go up. So listen up buddy, stop your complaining and just change your insurance to another carrier.
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